I'm looking for...
close

Did you know that your Internet Explorer is out of date?

To get the best possible experience using our website we recommend that you upgrade to a newer version or download another web browser.
A list of the most popular web browsers can be found below. Just click on the icons to get to the download page.

crome
Google Chrome
IE
Internet Explorer
firefox
Mozilla Firefox
opera
Opera

Your browser will need to close to complete the installation and you will need to manually reload the site when finished
Contact Info
Risk Manager
Dublin
Consultant
Cork
National Sales Representative
Republic of Ireland
SAP Planner
Galway
Quality Engineer
Dublin South
Administration Support
Dublin North
R&D Engineer
Dublin
Quality Assurance Manager
Republic of Ireland
Supply Chain Analyst
Dublin North
QA Manager
Dublin North
Biostatistician
Dublin City Centre
QC Manager
Dublin
QA Manager
Dublin West
QA Manager
Meath
Planner
Dublin
R&D Engineer
Galway
Snr QA Specialist
Dublin South
QA Manager
Dublin
Program Manager
Westmeath
QA Manager Biologics
Dublin West
API Purchaser
Dublin
CTO
Galway
Buyer
Dublin
Project Engineer
Dublin North
Apply for this job

Name:

Surname:

Email:

Phone:

Cv:

Salary Expectations:

Education:

Experience:

Current Location:

Notice Period:

Write here your cover note:


If you would like us to create a jobseeker account for you, giving you access to
account management, job alerts and one-click applications, then please tick this box

If you are having difficulty you can always email your cv to applications@lifescience.ie
Details

German Speaking Medical Information Analyst


Reference:AAID-362510 Location: Cork
Qualification:DegreeExperience:2-3 Years
Job Type:PermanentSalary: Not Disclosed

German Speaking Medical Information Analyst
Our Cork based client are currently recruiting for a German Speaking Medical Information Analyst to join their team on a permanent basis. As Medical Information Analyst you will be required to provide excellent and efficient Medical Information support to Healthcare professionals, patients and other customers & to complete the relevant documentation for these queries.

Responsibilities
• Manage customer queries regarding products/medical devices from healthcare professionals, patients and other customers in a courteous, professional manner with predefined answers/resources that are balanced, accurate and non-promotional. Escalations to product specialist may be required when the predefined answers do not answer queries.
• Accurate recording of all customer queries in the medical information database in a concise, thorough, and accurate manner in line with Good Documentation Practices.
• Identification of customer queries containing either Adverse Events/Product Quality Complaints and handle those in accordance with appropriate operating procedures.
• Maintain and enhance Lilly product and organizational knowledge.
• Support global/regional Medical Information projects with a key focus on excellence & knowledge, efficiency & customer experience
• Support the overall Medical Information team by demonstrating flexibility in providing cover for team members and training of new team members
• Ensure optimal Customer satisfaction

Requirements
• BSc degree, diploma, medical or pharmaceutical technical assistant or equivalent in health care, natural sciences, pharmacy, nutritional specialists or a related discipline, or relevant equivalent business experience. Business experience such as medical sales representative will also be considered.
• Fluency in English & German language
• Excellent active listening skills with effective verbal skills to respond to customers with a rational and empathetic manner
• Good time management skills
• Excellent written skills to succinctly, accurately and objectively respond to customer queries


If you would like further Information you can contact the recruiter directly:

Sinead Cullen | Tel: +353 (0) 1 507 9252