Hardware Implementation Engineer Career Profile

Hardware Implementation Engineer

• Build and support Company systems while working as part of a team and/or individually on assembling hardware, installing standard OS, 3rd party software, and Company proprietary software. This includes, but is not limited to, the following duties:
• Configuring systems
• Doing quality tests, and documentation as well as ensuring that all parts are unpacked, issued for builds, counted and recorded and then repacked into boxes.
• Exchanging, replacing and reporting any parts shortages
• Conducting 3rd party SW integrations, configurations and tests in accordance with build orders, BOMs, CCEs, MPs, QCs and ISO compliance.
• Creating packing lists; identifying improper or inefficient production procedures and providing feedback and suggestions.
• Assisting with on-site installation.
• Perform Logistics duties including the receiving of goods against purchase orders; inspecting received goods; picking parts against build orders; and maintaining inventory records. Accuracy is of the utmost importance.
• Perform shipping duties - includes making arrangements for delivery of completed products with local carrier(s) to customer locations; and keeping records of said deliveries.
• Monitoring of Company estate and providing all activites associated with ongoing support and maintenance of the environment.

• Third Level IT related qualification
• 4-5 years relevant experience in a fast paced environment within an IT Support Organization
• Microsoft OS and networking knowledge
• Knowledge of IT integration operation procedures
• Experience of troubleshooting with proven problem solving abilities
• Excellent organization/planning skills
• A customer service orientation