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Details
Fluent Norwegian Medical Information Analyst
Reference: | SCAPUA-048675 | Location: |
Cork |
Qualification: | Degree | Experience: | 1-2 Years |
Job Type: | Permanent | Salary: | Not Disclosed |
May be suitable for:
Medical Information, Medical Information Associate
Fluent Norwegian Medical Information Analyst
Our client, a global pharmaceutical organisation are currently recruiting for a Medical Information Analyst to join their team on a permanent basis. As Medical Information Analyst you will provide accurate & efficient Medical Information support to Healthcare professionals, patients and other customers. You must be a fluent Norwegian & English speaker to apply for this opportunity.
Responsibilities
- Manage customer queries regarding products & medical devices from healthcare professionals, patients and other customers in a courteous & professional manner
- Record all customer queries in the medical information database in a concise, thorough, and accurate manner in line with Good Documentation Practices
- Identify customer queries containing either Adverse Events/Product Quality Complaints and handle those in accordance with appropriate operating procedures
- Support global/regional Medical Information projects with a key focus on excellence & knowledge, efficiency & customer experience
- Support the overall Medical Information team by demonstrating flexibility in providing cover for team members and training of new team members
- Ensure optimal Customer satisfaction
- Bachelor’s degree, diploma, medical or pharmaceutical technical assistant or equivalent in health care, natural sciences, pharmacy, nutritional specialists or a related discipline, or relevant equivalent business experience. Business experience such as medical sales representative will also be considered.
- Fluency in English & Norwegian language
- Excellent active listening skills with effective verbal skills to respond to customers with a rational and empathetic manner
- Good time management skills
- Excellent written skills to succinctly, accurately and objectively respond to customer queries
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Life Science Recruitment | Tel:+353 1 685 4848 | Fax: +353 (0)1 443 05 24 | Email: [email protected] | Copyright © 2020 Life Science Recruitment Ltd
This site uses cookies. More information on cookies can be found in our Privacy Policy | Terms of Use | Registered as a private limited company. No: 445328
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