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Details

QC Technical Specialist (LOA008304)

Reference:	A008304	Location:	Cork
Qualification:	Degree	Experience:	3-4 Years
Job Type:	Permanent	Salary:	Not Disclosed

May be suitable for: LIMS Analyst

POSITION OVERVIEW

Reporting to the Quality Control Lab, Systems and Compliance Team Leader, this position will have a significant role in the automation of analytical methods using SmartLab. This includes coordinating with the Quality Control Lab, writing SmartLab script, performing demoes, troubleshooting and verification of other Scripters work. A candidate experienced in Waters Empower administration would also be involved in the administration of same and connection of new instrumentation.

QC TECHNICAL SPECIALIST RESPONSIBILITIES:

Write SmartLab script for new and established analytical methods
Verify/validate other script work
Troubleshooting SmartLab issues for end users
Maintain current knowledge of industry standards and regulatory requirements for computerized systems
Liaise with QCL analysts/chemists/microbiologists to meet their needs, perform demoes and work in progress and deliver training on new SmartLab updates
Liaise with Empower team and Connection of Instrumentation
Propose technical solutions and architectures.

EXPERIENCE/SKILLS REQUIRED:

SmartLab scripting experience, LIMS OR LES Scripting.
Working knowledge of Quality control Lab functioning.
Clear verbal and written communication skills to provide customers with a positive experience.
Empower Super User experience and interest in Lab IT Systems.
3 years of Quality Control Lab experience.

PREFERRED:

Empower Administrator
Basic programming knowledge in any language
TrackWise experience
GxP benchtop instrument experience HPLC/GC/CE

DUTIES OF SMART LAB:

The SmartLab script is written by the QCL E-Systems team and embedded in the analytical method documents, or Non-Method Procedures (NMPs) for non-testing tasks like balance calibration, reagent preparation etc.

SmartLab script is developed in close collaboration with the Quality Control Labs, involving initial design meetings, demoes and text verification.

Once agreed the QCL E-systems group formally test and verify the script before releasing it for use in the Labs.

EDUCATION:

Bachelor’s Degree preferably in IT or Analytical Chemistry/Biology. Equivalent experience may be considered.

BEHAVIOURS AND COMMUNICATIONS REQUIRED:

• Ability to work extended hours if required.

• Technical bend of mind to drill down to the root cause of the issue and fix it permanently.

• Excellent customer service and communication skills, both written and oral.

• Experience collaborating with cross functional teams for escalated application issues.

• Native English language skills

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QC Technical Specialist (LOA008304)