Territory Manager - Scientific (Ireland)

Territory Manager - Scientific (Ireland)

Our client is a leading distributer of Life Science products across Ireland & the UK. The are seeking a scientific qualified professional with previous sales experience into either Pharma, Academia or Food Industries to join an established team. The Territory Manager (Scientific) role is a field-based commercial position with responsibility for our clients Scientific Portfolio (Food/Bev, Research, Pharma).

The main purpose of the role is to grow the business represented by existing and future partners for these sectors in Ireland. The Territory Manager is central to our clients ambitions in driving business expansion into existing and new sectors while ensuring that the highest level of integrity is maintained across all business activities and undertakings.

The role will involve a considerable level of engagement with internal and external customers and suppliers. There will be considerable collaboration with the engineering/customer service teams, ensuring that the complete Value Add of our businesses are presented appropriately and effectively.

Ultimately the candidate will be very comfortable in the laboratory areas of Pharmaceutical, Life Sciences, Food/Bev and any research associated with these sectors. The role is expected to provide considerable personal development opportunities with ongoing training and front-line exposure to the market, as well as to the group.

The Scientific Portfolio is diverse and widely established, covering a broad range of segment presence and technology. Some of the key partners anchor our presence in the following “Scientific” segments:

• Food, Beverage, Dairy Industries.
• Pharmaceutical Manufacturing
• Cell & Gene Therapy
• Life Sciences Research & Academia
• Agriculture and Veterinary

• Complete responsibility for revenue generation and account management in Ireland.
• Drives business growth to achieve outcomes at least in line with annual budget targets
• Builds and maintains strong beneficial relationships with customers and key influencers (KOL's) to drive business development and opportunities
• Manages growth within existing customer base, as well as generating new business for existing and up-coming products.
• Able to carry out a market analysis and define competitive landscape, as well as segmenting customers according to application.
• Develops an effective commercial relationship with our suppliers, assisting with monthly/quarterly reviews as required for market activity, co-ordinating input from full team as appropriate.
• Works closely with Marketing to define and continually assess our sector portfolio and continually contribute to communicating our “value add” messaging with each of our partners.
• Organises, attends and reports an all exhibitions and workshops as required. Participate in demos at those events as required.
• Champions our clients team purpose to deliver exceptional outcomes for our customers and our suppliers.
• Models our clients agreed values & behaviours and work ethic and is a key contributor to developing and maintaining a high-performance culture within the Irish team
• Champions effective process and utilises CRM as our system of record for customer management
• Ensures proactive, regular, complete, and thorough reporting to the Business Manager Life Sciences – Ireland.

• To provide training and support to customers on all relevant products through demonstration and professionally conducted trails, working closely with the Product Applications Specialist.
• To promptly address product specific queries and feedback from customers.
• Provide both remote and onsite support to customers.
• Work closely with the engineering function to understand how best to address customer requirements in relation to technical and engineering support.
• Ensuring proper Complaint Handling and documentation in compliance with our Quality System.
• Ensuring customer satisfaction in coordination with our company expectations.
• Completing special projects where required (e.g. installations, IOQ etc).
• Keeping up to date on new technologies and developments in the Scientific market and ensuring that this information is readily available for any potential new supplier onboarding process.
• Work with various teams within the company and external partners to ensure the highest level of customer service.
• Play an active role in the screening of new potential partners to our company with the management team.
• Play an active role in the “go-to-market” strategy of new agency launches and work closely with the Irish Business Manager and/or Sales Director in doing so.

• A University degree or higher in a Microbiology, Biochemistry, Chemistry, Life Science.
• Significant background in the IVD market (e.g. molecular diagnostic technologies or blood transfusion) in either a clinical or industrial setting would be considered a key advantage.
• Passion for science.
• A good understanding in modern laboratory practices and quality regulations, in particular the aspects of ISO15189 and ISO17025.
• Excellent IT skills with experience in diagnostic platform interfacing with LIS desirable.
• A positive attitude with the drive and work ethic to meet targets.
• Excellent troubleshooting skills with ability to engage fluently with customers and management on a technical basis.
• Excellent time management and organisational skills.
• Excellent interpersonal skills, excellent verbal and written communications.
• Ability to work as part of a team and also independently to achieve target and goals.
• Ability to adhere to internal policies and procedures.
• Full driving license required.
• International travel may be required on occasion.

• Advised on application.
• Benefits include, car, laptop, Phone and pension schemes, and bonus structure driven by goals and objectives + commercial sector performance.